Be Our Guest: Ten Tips for Providing Excellent Customer Service

As I left the movie theater after having watched Disney’s latest iteration of Beauty and the Beast, I couldn’t help but cheerfully hum the tune of the well-known number, “Be Our Guest.” Hours later, the song felt like more of...

So, what do you have on your plate?

”So, what do you have on your plate?” Which customers and prospects did you visit or talk with last week? And what customers and prospects are you going to call this week? Those are two very important questions asked by...